You know that thing people always say? That everyone should work retail at least once in their lifetime. Well, it's true—they should. Because people don't realize how stressful working retail can be. And people don't realize how absolutely ridiculous they are acting sometimes when they shop.
Today was particularly stressful for a number of specifics I won't get into. Instead, here's some inner thoughts I had today (and have had on many other days) while at work:
"I'm required to greet you, lady. I'm not trying to be creepy or overly friendly—I'm just doing what I'm told. The least you could do is nod back in my direction...instead of just acting like you didn't hear me. We both know you did."
"Ma'am, I am not your therapist. I'm just a shoe's associate at Kohl's trying to do my job."
"Actually, I don't control the sales prices. I know they can be overpriced and ridiculous. Believe it or not, it affects me too while I shop. I do not set the prices."
"I don't know why Nike/Levi/Converse/etc changed their policy and doesn't allow discounts anymore. I literally cannot do anything about it. Take it up with Nike/etc, not the sales associate selling Nike/etc products."
"Your Kohl's cash was given to you for no reason. It is not real cash. If you return items from your purchase, we will take the Kohl's cash away. No, you are not "losing money"—the Kohl's cash is a coupon and we gave it to you for free."
"I am one person. I can help one customer at a time. You will, in fact, need to wait your turn."
"It is not in my job description to personally help you slide shoes on and off your feet."
"No, I do not want to see your bunions."
"I cannot look up the balance of your card—really, I can't. The Privacy Act prevents me from having that ability. You can complain to me all you want...but I still can't tell you what you owe."
"I do not know why the Kiosk is not working. I do not have the ability to fix it. All I am capable of is walking you to the next closest Kiosk."
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